Safe start
Setup and review happen before live coverage changes.
Guarantee
If eligible setup does not produce one booked missed-call job, CallSnare owns that result.
The guarantee is intentionally plain: start safely, run the workflow, and use stored proof to decide the outcome. No vague sales math and no manual spreadsheet reconstruction.
This page is the plain-language product explanation of the current guarantee rules and how they are measured from stored records.
Trust path
Stored proof
Calls, messages, bookings, and billing records stay connected.
Clear outcome
The credit decision is measurable, not a sales exception.
Promise
What the guarantee means in plain English
CallSnare should either help recover a booked missed-call job during the eligible first window or produce a clear billing-credit outcome from stored proof.
You start with safe setup and review before live coverage.
CallSnare tracks missed calls, replies, bookings, and billing records.
If an eligible first window does not produce one booked missed-call job, the credit decision comes from those stored records.
Safe setup first
Create the account, preview the flow, then decide when it goes live.
Approval-first available
The office can approve callbacks or bookings before anything is promised.
Guarantee tied to stored proof
Calls, threads, bookings, and billing records decide the outcome.
Mechanics
The detailed rules sit underneath the promise.
The guarantee stays credible because it is narrow, measurable, and tied to records the product already stores.
The guarantee window starts from the first eligible live setup.
Eligibility depends on setup, routing, templates, tracked usage, and plan state.
Booked missed-call jobs are checked against stored lead and booking records.
Any eligible credit is applied through the billing record tied to the organization.
Stored proof checked
Inbound missed-call evidence.
Message and lead timeline evidence.
Booking outcome tied to the lead.
Billing record used for any credit.
Posted rule source
Current guarantee rule text
These are the product-level rules currently published by the discovery layer.
The guarantee window is anchored to the first completed onboarding save.
CallSnare evaluates the first 30 days of eligible use inside that saved window.
An eligible account still needs a live tracked line, working routing, enabled templates, and enough call volume to make the guarantee meaningful.
If an eligible account does not reach at least one booked missed-call job in that first window, CallSnare issues a credit for the next billing cycle.
Guarantee outcomes are tied back to stored call, message, lead, booking, and billing evidence.