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Privacy

Plain-language privacy

How CallSnare stores and uses the call, message, booking, and billing records needed to run the product.

Updated March 8, 2026. This page is meant to be readable first and legal second.

Summary

The short version

CallSnare stores the operating record behind missed-call follow-up so the office can act, the workflow can run, and results can be explained later.

What we store

CallSnare stores the operating records needed to recover missed work

Tracked phone numbers, missed-call events, SMS conversations, bookings, and lead timeline records are stored so the office can act and explain results later.

Organization settings such as business hours, booking paths, templates, and job values are stored to make recovery and reporting work correctly.

Billing and guarantee records are stored so plan state, credits, and guarantee outcomes remain auditable.

How data is used

The product uses stored data to run the recovery workflow and prove what happened

CallSnare uses stored call and message records to trigger follow-up, route work into the inbox, and keep booking/proof tied to the same lead record.

Stored events are also used to calculate results, guarantee status, and timeline evidence inside the product.

We do not position the product as a broad public data marketplace or anonymous lead resale system.

Messaging and consent

Automated texting is part of the service, and opt-out handling is treated as a real control

Missed-call follow-up texts are part of the core product flow.

STOP and START style keywords are handled so outbound recovery respects opt-out state.

Customers are responsible for using CallSnare in a way that fits their business, jurisdiction, and messaging-consent obligations.

Providers and access

Third-party providers are used where the workflow requires them

Telephony and messaging traffic may flow through providers such as Twilio.

Billing data may flow through Stripe when paid subscriptions are active.

Only approved organization members and scoped integration credentials should access protected business data.